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Kelly Williams's avatar

This was so fascinating! I have long wondered about discount retailers because for so long I assumed that JCrew Factory was offloading excess inventory of JCrew (it did when I was growing up) but then when they launched on ecomm I realized that there are designed specific to Factory that are just lesser quality.

I think I’m better at spotting that quality difference now but I do find this most frustrating for the average shopper thinking they are going to Off 5th or Factory assuming they are getting the same quality as the mother brand!

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Cheryl Shops's avatar

I’ve found Off 5th’s website often has much better merchandise than the stores (which, to your point, seem to have lower-quality products overall)—I suspect it’s where Saks.com sends its overstock, leveraging the photos ,descriptions, and other back-end elements already created for the online market. Treasure-hunting is much more efficient online nowadays!

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